Last updated: 4 October 2026
This privacy notice explains how Chapter & Cause, a trading name of Paul-Nicusor Strunoiu, sole trader, collects and uses personal information when you visit our website, contact us or place an order.
Who we are
Chapter & Cause is an independent business based in the United Kingdom.
Business correspondence address: 144 Fair Isle Road, Kirkcaldy, Scotland, KY2 6EG, United Kingdom.
Email: chapterandcause@gmail.com
Information we may collect
Depending on how you use the website, we may collect your name, email address, billing or transaction details, order information, messages you send to us, and technical information such as IP address, browser or device information and cookie data.
How we use your information
We use personal information to process and fulfil orders, deliver digital products, provide customer support, respond to enquiries, keep business and accounting records, protect the website and prevent fraud, improve our services, and send marketing communications where you have chosen to receive them.
Our lawful bases
Under UK data protection law, we rely on one or more lawful bases depending on the purpose. These may include performance of a contract when we process an order, compliance with legal obligations where records must be kept, legitimate interests for running and protecting our business and providing customer service, and consent where required for marketing or optional cookies.
Who we share information with
We may share personal information with service providers that help us operate the store and fulfil orders, including Shopify and services used for payment processing, checkout and digital delivery. We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.
International processing
Some of our service providers may process personal information outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards or other lawful transfer mechanisms are used as required by UK data protection law. You can contact us for more information about the safeguards used.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, tax, security and dispute-resolution requirements.
Your rights
Depending on the circumstances, you may have rights to access, correct or delete your personal information, restrict or object to certain processing, request portability of information, and withdraw consent where consent is the lawful basis.
You also have the right to object to certain uses of your personal information. In particular, you can object to the use of your personal information for direct marketing at any time.
To exercise a data protection right, contact us at chapterandcause@gmail.com.
Marketing
If you subscribe to marketing messages, you can unsubscribe at any time using the unsubscribe option in the message or by contacting us.
Cookies
Our website may use cookies and similar technologies for essential website functions and, where enabled, analytics or other optional features. Where consent is required for non-essential cookies, we will ask for it before using them.
Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
Changes to this notice
We may update this privacy notice from time to time to reflect changes to our services, systems or legal requirements. The latest version will be published on this page.